Privacy policy

Glory Auto Glass & Window Tinting (“Glory”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through gloryautoglass.ca and when you contact us, how we use it, and your choices. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Who we are

Glory Auto Glass & Window Tinting, 16 Orfus Rd, Unit B, North York, ON M6A 1L6. Phone: (416) 710-9797. Email: info@gloryautoglass.ca.

What we collect

• Quote requests: your name, phone number, email (optional), vehicle details, the service you need and anything you write in the message.
• Calls, WhatsApp and email: your contact details, messages and any photos you send us of your vehicle or damage.
• Insurance claims: when we bill your insurer directly, details needed for the claim, such as your insurer, policy or claim number, and vehicle information (including VIN).
• Website data: basic technical information such as browser type and pages visited, and cookies as described below.

How we use it

• To reply to your request, prepare a quote and book your appointment.
• To carry out the work, process payment and handle warranty requests.
• To submit and manage insurance claims with your insurer when you ask us to.
• To keep the website secure and working properly.
• To meet legal, tax and accounting obligations.

We do not sell your personal information.

Who we share it with

We share personal information only as needed to serve you: with your insurance company when you ask us to bill a claim, with service providers that host our website and email, and where the law requires it. These providers may store data outside Canada, where it may be subject to local laws.

Cookies

Our site uses necessary cookies to work and remember your consent choices. Any optional cookies (for example analytics or advertising) are only set if you accept them in the cookie banner. You can change your choice at any time using the cookie settings button on the site.

Third-party links

Our site links to Google Maps, Google reviews, WhatsApp, Facebook and Instagram. Those services have their own privacy policies, and we are not responsible for how they handle your information.

How long we keep it

We keep quote requests and job records only as long as needed for the purposes above, including warranty periods and legal record-keeping requirements, and then delete or anonymize them.

Your choices and rights

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw consent to further use (subject to legal or contractual limits). Email info@gloryautoglass.ca or call (416) 710-9797. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

How we protect it

We use reasonable safeguards, including secure (HTTPS) connections and restricted access to our systems, to protect your information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.